Director External Communications
Jennifer M. Plozai currently serves as Director of External Communications for the Office of Strategic Communications and Public Affairs at the Transportation Security Administration. She is responsible for supervising public affairs and related activities involving TSA at local and national levels. She oversees the media relations, strategic communications, web and social media divisions. In addition, Ms. Plozai spearheaded the creation of the AskTSA program to provide assistance to travelers on Twitter and Facebook Messenger in real-time 365 days a year.